PulseTrevolta

Privacy Policy

At PulseTrevolta, we value your trust and are committed to safeguarding your privacy. This Privacy Policy describes in detail how we collect, use, store, and protect your personal information when you use our website, purchase our products and services, or interact with our team.

By using our services, you agree to the practices outlined in this policy.

1. Information We Collect

We only collect data that is necessary to provide our services effectively and improve your user experience. The types of information we may collect include:

a) Personal Information

  • Name and surname
  • Email address
  • Billing address and payment details
  • Contact preferences

b) Transaction Data

  • Orders you place (beats, licenses, custom production, mixing & mastering)
  • Licensing details (exclusive/non-exclusive agreements)
  • Invoice and payment history

c) Technical Information

  • IP address
  • Device type, operating system, and browser version
  • Location data (general, not precise)
  • Website usage data such as pages visited, time spent, and interactions

d) Communication Data

  • Emails or messages you send us
  • Support requests and feedback forms
  • Comments on our platforms or social channels

2. How We Use Your Information

We use your information for the following purposes:

  • Order Processing: To process transactions, deliver beats, stems, and other digital products, and provide related services.
  • Customer Support: To respond to inquiries, resolve technical issues, and offer assistance.
  • Licensing Management: To record, track, and enforce licensing rights associated with your purchases.
  • Communication: To send invoices, receipts, order confirmations, updates, and important policy changes.
  • Marketing (Optional): To send newsletters, promotional offers, or updates about new beats, packs, and services — only if you’ve opted in.
  • Improvement: To analyze traffic, usage patterns, and preferences, helping us improve our website, catalog, and customer experience.
  • Legal Compliance: To comply with tax, licensing, and other legal obligations.

3. Data Security

We take the security of your data seriously. Measures we use include:

  • SSL encryption on all transactions
  • Secure servers and firewalls
  • Limited access to personal data (only authorized staff can view it)
  • Regular monitoring for suspicious activity

However, no system is 100% secure. While we do our best to protect your information, we cannot guarantee absolute security against cyberattacks or unauthorized access.

4. Data Sharing

We respect your privacy and never sell or rent your information to third parties. Your data may only be shared with trusted partners strictly for service delivery:

  • Payment processors (e.g., PayPal, Stripe) to handle transactions securely.
  • Hosting providers to ensure website availability.
  • Email platforms for sending updates, invoices, or newsletters.

These partners are required to protect your information and use it only for agreed purposes.

5. Cookies and Tracking

Our website uses cookies and similar technologies to:

  • Keep you logged in,
  • Save your preferences,
  • Improve site performance,
  • Analyze visitor behavior and traffic.

You can manage or disable cookies in your browser settings. Please note that some site features may not function properly without them.

6. Your Rights

As a user, you have the right to:

  • Access the data we hold about you.
  • Update or correct inaccurate or outdated information.
  • Request deletion of your data (unless we are legally required to keep it, e.g., for tax purposes).
  • Withdraw consent for marketing communications at any time.
  • Request portability of your personal data in a readable format.

To exercise these rights, please contact us at privacy@pulsetrevolta.com.

7. Third-Party Links

Our website may contain links to third-party services (such as PayPal, Stripe, SoundCloud, or social media platforms). We are not responsible for their privacy practices and recommend reviewing their policies before sharing your personal data.

8. Children’s Privacy

Our services are not directed at individuals under the age of 16. We do not knowingly collect personal information from children. If we discover that such data has been provided, we will delete it immediately.

9. Data Retention

We retain personal data only as long as necessary:

  • To fulfill orders and provide services.
  • To comply with tax and legal requirements.
  • To resolve disputes and enforce agreements.

Once data is no longer required, it will be securely deleted.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect legal requirements or improvements in our practices. Any updates will be posted on this page with a revised effective date. Continued use of our services after updates means you accept the changes.

11. Contact Information

If you have any questions, concerns, or requests regarding your personal data, please contact us:
📧 help@pulsetrevolta.website

We are committed to addressing inquiries promptly and transparently.

👉 By using PulseTrevolta services, you acknowledge that you have read, understood, and agreed to this Privacy Policy.